Contact form troubles?

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MarioFanaticXV
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Contact form troubles?

I need to update my Sentinel Tactics order (I've recently moved)- I had no trouble updating Oblivaeon through BackerKit, but I never got a response from GtG when I sent them a message about updating said order on the website. When I asked for help via Kickstarter, I got a response in a day or two. Here it's been almost two months, and no response from using the contact form... I recall having similar troubles with the contact form before. Should I send a message to someone directly asking for help with this?

Paul
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Truth is an excuse for a lack of imagination. ~Elim Garak

MarioFanaticXV
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Thank you, sent.

kkzwld
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I've tried emailing there and haven't heard anything. How often is it checked?

Paul
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What email address did you use?


Truth is an excuse for a lack of imagination. ~Elim Garak

kkzwld
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I sent it to . and I got a response today. Thanks.

MarioFanaticXV
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According to GMail, I sent my message to on September 8, I still have yet to hear back.

Paul
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That is super weird. Could you send it again and copy me? I'm curious where it goes/went.


Truth is an excuse for a lack of imagination. ~Elim Garak

MarioFanaticXV
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Thank you for the help!

EDIT: I've now received an e-Mail from Jodie and the order form now displays the new address. Thank you Jodie as well!